Sekel Website Lead - Reputation Management Product
Reputation Management
The more likable you are, the more business you will make, the more kind and responsive you are, the greater the chance for your business getting organically discovered. To achieve this, you need the Speed of ML and AI to help you read, respond and react to engage at scale at a fraction of time. It is all about needing a helping hand that suggests an appropriate response with empathy and in a transparent manner. We at Sekel Tech. are helping our customers achieve this in real-time.
- Reviews And Rating Seeding QR Code
- Product And Service Net Promoter Score
- Survey Management
- Leads Generations And Management
- Ticketing And Tracking
Reputation Keeps Your Hyperlocal Business Growing
- Expertise, Empathy, Commitment, and Transparency are the four most critical components of building an Online Reputation Management strategy. All these are relevant in context to time. Speed is the essence. Your deeds must match your words, while the communication channel and distribution play a vital role in achieving this. Because if not managed at the right time, what’s local can soon become a global crisis.
BUILD TRUST AND REPUTATION
- Reviews and Ratings are like word of mouth in the online world for local commerce. Customers look for negative reviews to see how the retailers or the brands respond at the store level.
MEASURE CUSTOMER SATISFACTION
- This is one sure way to weed out unreliable local business stores when you require products and services.
IDENTIFY & REWARDS
- AI-powered alerts and notifications that allow your local team to address and resolve disgruntled customers.
Leverage Reviews To Improve Conversion Rates
- Customers only resort to writing a negative review when they exhaust all their options to get the attention of the store owner to help resolve their bad experience. This requires an inbuilt dynamic engagement platform that escalates and addressed issues while rewarding and awarding best performers.
Why Would You Choose Us?
- Because we help you optimize across all your store's microsites to win hyperlocal.
Reputation Management
Online Reputation Tool
Sekel Tool gives you access to manage location wise reviews across all digital assets from a single dashboard
Sentiment Analysis
Sekel AI/NLP algorithm gives you actionable sentiment to improve and grow customer trust.
Products
AI-Based Customer Sentiment
Sekel AI/NLP helps to detect, analyse and optimize the customer sentiment across all your physical touchpoints.
Analytics To Drive Conversion
Consumer satisfaction indexing leads and analyses the impact and makes you agile in your hyperlocal conversion strategy.
Campaign Analytics
Manage, optimise and analyse the regional & geofenced communication across digital platforms.
Come Out From The Traditional IVR
Multilingual, multi-level AI/NLP-based solutions to put you ahead of a traditional approach.
Easy To Manage
Central system provides queuing, routing and monitoring of leads across all channels.
Similar Product Other Section
Online Reputation Tool
Sekel Tool gives you access to manage location wise reviews across all digital assets from a single dashboard
Sentiment Analysis
Sekel AI/NLP algorithm gives you actionable sentiment to improve and grow customer trust.
Products
AI-Based Customer Sentiment
Sekel AI/NLP helps to detect, analyse and optimize the customer sentiment across all your physical touchpoints.
Analytics To Drive Conversion
Consumer satisfaction indexing leads and analyses the impact and makes you agile in your hyperlocal conversion strategy.
Campaign Analytics
Manage, optimise and analyse the regional & geofenced communication across digital platforms.
Come Out From The Traditional IVR
Multilingual, multi-level AI/NLP-based solutions to put you ahead of a traditional approach.
