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Mumbai Solapur highway

Other Sekel Tech stores

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About Us

We at Sekel Tech. firmly believe that one must address digital readiness from the "last mile first" approach. Because that's where the business is being impacted and disrupted. There is a mad rush to own customers' first-party data. All the big Tech user-generated platforms are rushing to claim this. They are running new algorithms to have control of the first-party data of customers at scale. But we firmly believe that if we can deliver a quick turnaround, the company will have a fighting chance to insulate and future-proof its business by leveraging its business relationship and building a first-party data harvester at scale for itself.

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seo, digital marketing, marketing strategy, hyperlocal digital marketing, dynamic listing management, retail brand marketing, store locator

IVR and First-party Data

Product

IVR and First-party Data

Reimagine The Retail IVR

Our Robotic process, automation tools and intelligent Interactive Voice Response (IVR) system is developed using natural language processing systems to deliver near human-like interaction and capture sentiments across local and vernacular languages.

CENTRALISED IVR SYSTEM

Streamlines call flows and an automated menu response system helps build a better customer experience (Cx)

FIRST-PARTY DATA INFRA

Our Cloud-based first-party data infra helps brands in building a direct relationship with their customers. This strengthens their ability to harness greater customer lifetime value and build an effective digital persona.

DATA GOVERNANCE AND PRIVACY

Sekel AI/NLP Powered Sekel Tech sentiment analytics helps you drive greater efficiency through actionable insights.

AI/NLP Dynamic IVR, What, Why How?

Sekel Tech's AI-powered NLP helps brands dynamically generate an engaging response with users. It helps deliver a better caller experience and get callers to the right place. Our Statistical Language Model (SLM) and our Statistical Semantic Model (SSM) are used to create a decision-making customer sentiment.

Why Would You Choose Us?