Sekel Tech Pune (Testing) - sales Product

Transform warranty and service operations from cost centers into customer retention opportunities. Our Warranty & Service Management system handles product registration at point of sale, validates warranty coverage automatically, schedules service appointments with technician assignment and route optimization, manages service histories and maintenance records, and tracks warranty claims with automated approval workflows. Customers can register warranties via OTP and invoice validation, check coverage status, book service appointments, and track claim status through self-service portals. Technicians receive mobile apps with customer details, service history, parts inventory, and digital checklists while management gains visibility into service performance, warranty costs, claim patterns, and customer satisfaction scores. Turn service into a competitive advantage that builds loyalty and repeat business.